Wholesale Order Form “Add to Cart” checkboxes load as checked by default

  • Resolved Jeff Daigle

    (@jeff-daigle)


    6 years, 10 months ago

    Hi, I tried to submit this via the form at https://wholesalesuiteplugin.com/support/support-request-form/ but the form won’t submit.

    We are registered users of the Wholesale Order Form plugin and we’ve encountered an issue.

    The plugin is set up with “Add to Cart” checkboxes on each item and the single “Add to Cart” button at the end of the form.

    We’re encountering a problem where all of the checkboxes except for the first one are checked by default when the form loads.

    After troubleshooting the issue I’ve narrowed the conflict down to the official WooCommerce Product Add Ons Plugin. The issue goes away as soon as that plugin is disabled, and reappears when the plugin is enabled again.

    Any thoughts? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Jeff,

    Thanks for contacting us!

    I’m not sure why our support form won’t submit on your end. Please check if you’ve entered all the fields on the form before submitting. Alternatively, you can reach us by email at support[at]wholesalesuiteplugin.com.

    Regarding the issue, I wasn’t able to reproduce the issue on our end. Unfortunately, we are not allowed to cater tickets relating to our premium plugins here. To continue, please forward this to support[at]wholesalesuiteplugin.com and kindly include a temporary admin credential so we can investigate the issue further.

    I’m looking forward to hearing from you soon.

    Thread Starter Jeff Daigle

    (@jeff-daigle)

    Thanks, I’ll send an email out.

    Regarding the form I looked at the error console and a couple of javascript files that looked to be related to the form weren’t loading due to 403 errors. Hope that helps!

    • This reply was modified 6 years, 10 months ago by Jeff Daigle. Reason: miss-typed "form" as "for"

    Hi,
    When I’m on cart page the computed prices is the regular price instead of the wholesale price.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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