Wholesale for Woocommerce Plugin Corrupted my site

  • Resolved coachtt62

    (@coachtt62)


    3 years, 10 months ago

    Hello. I purchased & installed Wholesale for WooCommerce plugin. After install, my Backend, at top, had a list of Warnings –
    Warning: include_once(/home/customer/www/extremeteamcarts.com/public_html/wp-content/plugins/woocommerce-wholesale-prices/inc/class-wwp-wholesale-general-functions.php): failed to open stream: No such file or directory in /home/customer/www/extremeteamcarts.com/public_html/wp-content/plugins/woocommerce-wholesale-pricing/woocommerce-wholesale-pricing.php on line 93

    There are several more of these Warnings down the page. Initially I was able to Deactivate & Delete the plugin. However, now my Backend is not accessible at all! I contacted WooCommerce, who told me, “Please disable the debugging mode, this is warning displaying due to your products are sync with QuickBooks.”
    Problem is, we cannot get to the Backend. Cannot even log in. Try to Reset password with www.remarpro.com yet I get message “No account with that email” – yet still getting emails from WordPress/Wordfence stating Login Attempts. Can somebody please help? Thank you SO MUCH!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Because you’re using a commercial theme/plugin, please use their official support channel. We feel they are best equipped to support their products.

    https://woocommerce.com/my-account/create-a-ticket/

    Commercial products are not supported in these forums.

    Thread Starter coachtt62

    (@coachtt62)

    I can appreciate that Steven, however, at this point, it IS NOT a plugin issue – it is a website/wordpress issue. I am not having a problem with the plugin, other than the plugin caused the issue. I was hoping someone here could help me get back to my WordPress Dashboard.
    Please allow this thread to stay on this Forum. Thank you sir.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Disable the plugin.

    You can rename its directory in wp-content/plugins or simply delete it. Use FTP or the file manager app of your hosting control panel.

    If the debugging mode is the issue, edit wp-config.php (via the access methods above) and look for lines starting with WP_DEBUG. If any are set to true, change them to false.

    Thread Starter coachtt62

    (@coachtt62)

    Thank you, Steven, for the input. Your help got us up & running again. You are THE MAN! Appreciate it.

Viewing 4 replies - 1 through 4 (of 4 total)
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