• Resolved sawcerapp

    (@sawcerapp)


    Hi

    I’m loving the plugin, thanks!

    The issue that I’m having is that I’m using WPML for multilingual with the wholesale plugin. It is working perfectly on the normal products but I have one product that has variations and while the wholesale price is working great in English it isn’t showing on the Spanish page. I can see that the wholesale cost is there in the tabs but it’s not showing up on the site.

    Is there something about the settings in the product that I need to change? I did play around with different variations on the custom fields:

    wholesale_customer_wholesale_price
    wholesale_customer_have_wholesale_price
    wholesale_customer_variations_with_wholesale_price

    they have the options: Don’t translate / Copy / Copy Once / Translate

    But nothing I seemed to do ended up showing the wholesale cost on the Spanish site.

    Can you help?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Fauzan Azizie

    (@fauzanade)

    Hi @sawcerapp,

    Our wholesale price field and all of its supporting fields are custom fields. To be able to translate custom fields, you need to set them as “translatable” in WPML. Please navigate to?the?WPML?->?Settings?page, clicking on the?Multilingual Content Setup?tab, and scrolling to the?Custom Field Translation?section then set all of the wholesale price-related custom fields to Copy. It’ll copy the value of wholesale prices related fields to other languages as well.
    ?
    For your reference, please read the following documentation: https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

    After that you can try resetting the visibility meta by going to WooCommerce -> Settings -> Wholesale Prices tab, click on Help in the sub-menu under the tabs and then press the Re-Initialize Product Visibility Meta button.

    This button resets all the product visibility metadata so your product visibility options are properly respected.

    Thread Starter sawcerapp

    (@sawcerapp)

    Awesome thanks. It’s working now. Thank you again!

Viewing 2 replies - 1 through 2 (of 2 total)
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