• Resolved Sander Steffen

    (@ntertainme)


    Hello,

    I have a wholesale system on my woocommerce shop.
    When users try to create an account, they see an 403 error and they cannot continue.
    How do i configure wordfence in a way that account creation is allowed for wholesalers?
    I would not like the 2fa, it is too complicated for them.

    The page I need help with: [log in to see the link]

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  • Plugin Support WFAdam

    (@wfadam)

    Hello @ntertainme and thanks for reaching out to us!

    You can do this one of two ways:
    1) Navigate to your Wordfence > Tools > Live Traffic page, find these 403 errors, click on one and click “Add Param to Allowlist”. This will tell the WAF that these actions are normal and not a threat.

    2) You can try Learning Mode as well. From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Let me know how this goes!

    Thanks again!

Viewing 1 replies (of 1 total)
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