Hi, @peterpan1956,
You’re right on both accounts. All our plans require a credit card to start, and popups can be annoying when not built correctly.
That said, we give you complete control of when/if your account is charged through your account settings. You can read more about those settings here – https://optinmonster.com/docs/pageview-and-upgrade-preferences/.
And we have plenty of resources to make sure your popups don’t suck. Here’s one of my favorite posts where we discuss the top 6 reasons popups suck (and the solution to the problem).
6 Reasons Why Popups, Welcome Gates and Slide-Ins Suck
Even if you are charged, or you’re not 100% happy with OptinMonster, you can take advantage of our 14-day unconditional money-back guarantee. If you’d like to request your refund, please notify us by sending a message to [email protected].
I hope this helps clarify, and we’re sorry OptinMonster didn’t work out for you. Good luck with your future endeavors!