Who here can understand this error message?

  • Resolved nicoll55

    (@nicoll55)


    1 year, 1 month ago

    After updating to 8.6.0 it breaks my entire site with this message that i don’t understand.
    I don’t know where to ask for proper help.
    I have rolled back to previous version of Woocommerce for now and everything works fine again but i cannot stay on old version forever.
    Any help is appreciated. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there ??

    Thanks for reaching out!

    It looks like updating WooCommerce to 8.6.0 breaks your site, correct?

    Just to clarify, if all plugins, except for WooCommerce, are deactivated and a default theme set, such as?Storefront, are you able to update WooCommerce core without any errors? This can help us rule out any theme/plugin conflicts triggering the error.

    Rather than testing on a live site, you can create a a staging environment. This is a clone of your live site where you can test changes without affecting your live site. This can be done using the free WP Staging plugin.

    In the meantime, please can you share the following:

    • System Status Report:?navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
    • Fatal Error log:?Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

    Cheers!

    Howdy ??

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

    Thread Starter nicoll55

    (@nicoll55)

    Woocommerce update 8.6.1 fixed all issues. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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