Whitespace gap on checkout page

  • Resolved mike358

    (@mike358)


    2 years, 7 months ago

    Hi All,
    Having problems with the checkout page on my site. When I change the template it goes away. Does anyone have any ideas on how to delete the whitespace please?

    View post on imgur.com

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • `Hi @mike358!

    Thank you for sending the screenshots.

    If you tried changing your theme and the issue got fixed, we suggest contacting your theme developer for further assistance; they are the most appropriate to help you with this matter.

    To point you in the right direction, kindly provide us your <strong>System Status</strong>; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

    Thanks!

    Thread Starter mike358

    (@mike358)

    Hi Juan,

    Many thanks for replying. I appreciate you taking the time to help. I have found a workable solution that has helped on You Tube https://www.youtube.com/watch?v=D7E0HZbcrZM.

    I purchased the theme from Envato elements and it’s not strictly an ecommerce theme so that could have been the issue? Not sure but, I will contact the theme developer as my feedback could help.

    Mirko P.

    (@rainfallnixfig)

    Sounds good! Your theme developers should be able to assist with that.

    Since the thread is closed I recommend creating a new topic if you have any more questions.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
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