Whitespace at end of page (IOS)

  • I use this plugin on a couple of sites built with FSE, I notice that at the end of a page where animations are added, there’s some whitespace at the end in Safari or in an Ipad (Chrome and Safari).

    When I inspect the page, I can’t see any padding or margin causing this, after disabling the plugin, the whitespace disappears.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @thessav,

    Thank you for using the Blocks Animation plugin!

    I made an attempt to replicate your reported issue, but everything seems to be functioning correctly on my end. Could you please provide more details or elaborate on the issue so that I can better understand and assist you?

    Thread Starter Thessa Verbruggen

    (@thessav)

    Hi @andreearadacina21,

    I made a screen recording so you can see the issue: https://capture.dropbox.com/uDJZ2sbG4PBxH2dv

    After I deactivated the plugin, the whitespace disappears: https://capture.dropbox.com/mprQVXRjJzhBEhsg

    I only have this problem in Safari, not in Chrome on my Macbook

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @thessav,

    Thank you for the additional details!

    I’ve successfully replicated the issue you mentioned, particularly when using animations for the last two blocks on the page. I’ve forwarded this problem to our development team for a thorough investigation.

    Our product team will evaluate the impact of this issue in comparison to other open bugs and upcoming features, assigning an appropriate priority level to the bug report.

    Please understand that our developers prioritize high-priority issues first, and unfortunately, we’re unable to provide a specific timeline for resolution at this moment. You can check the product’s changelog for updates, including fixes in each release.

    We apologize for any inconvenience caused and appreciate your patience in this matter.

    Best regards,

    Andreea

    Thread Starter Thessa Verbruggen

    (@thessav)

    Hi Andreea,

    Thanks for the update. Is it possible to inform me when the issue is solved? I don’t check the available updates on a regular basis since we only do a full website checkup once a year.

    Best regards,
    Thessa

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @thessav,

    Sure, I will let you know when it’s done.

    Thank you for your cooperation!

    Best regards,

    Andreea

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Whitespace at end of page (IOS)’ is closed to new replies.