• Resolved machinelf

    (@machinelf)


    Whitescreen this morning on admin; frontend is fine – and the actual plugin is working on front end as well.
    Troubleshooting: I deleted simply-gallery-block-premium via FTP, and the backend admin worked again.
    Re-installed the plugin, and everything is fine.
    This is just a heads-up for anyone who encounters this, as I shouldn’t be the only one.

    Howdy!
    
    Since WordPress 5.2 there is a built-in feature that detects when a
    plugin or theme causes a fatal error on your site, and notifies you
    with this automated email. In this case, WordPress caught an error with one of your plugins,
    SimpLy Gallery Block & Lightbox Pro. First, visit your website (https://tranceam.org/) and check for any
    visible issues. Next, visit the page where the error was caught
    (https://tranceam.org/wp-admin/) and check for any visible issues. Please contact your host for assistance with investigating this issue further. If your site appears broken and you can't access your dashboard
    normally, WordPress now has a special "recovery mode". This lets you
    safely login to your dashboard and investigate further. https://tranceam.org/sign-in/?redirect_to=https%3A%2F%2Ftranceam.org%2Fwp-admin%2F&action=enter_recovery_mode&rm_token=dIMCLufOqrFCnvOuLy2Wmq&rm_key=WDMqlTQRkhgtAnyLfRq4lz To keep your site safe, this link will expire in 1 day. Don't worry
    about that, though: a new link will be emailed to you if the error
    occurs again after it expires. When seeking help with this issue, you may be asked for some of the
    following information:
    WordPress version 6.1.1
    Active theme: Twenty Seventeen (version 3.1)
    Current plugin: SimpLy Gallery Block & Lightbox Pro (version 3.0.9)
    PHP version 8.0.28 Error Details
    =============
    An error of type E_ERROR was caused in line 381 of the file
    /home/y3i9dgp/public_html/wp-content/plugins/simply-gallery-block-premium/freemius/includes/class-fs-api.php.
    Error message: Uncaught Error: Call to undefined method
    Freemius_Api_WordPress::RemoteRequest() in
    /home/y3i9dgp/public_html/wp-content/plugins/simply-gallery-block-premium/freemius/includes/class-fs-api.php:381
    Stack trace:
    #0 /home/y3i9dgp/public_html/wp-content/plugins/simply-gallery-block-premium/freemius/includes/class-freemius.php(24868):
    FS_Api::remote_request()
    #1 /home/y3i9dgp/public_html/wp-content/plugins/simply-gallery-block-premium/freemius/includes/class-fs-plugin-updater.php(933):
    Freemius::safe_remote_post()
    #2 /home/y3i9dgp/public_html/wp-content/plugins/simply-gallery-block-premium/freemius/includes/class-fs-plugin-updater.php(621):
    FS_Plugin_Updater->fetch_wp_org_module_translation_updates()
    #3 /home/y3i9dgp/public_html/wp-includes/class-wp-hook.php(310):
    FS_Plugin_Updater->pre_set_site_transient_update_plugins_filter()
    #4 /home/y3i9dgp/public_html/wp-includes/plugin.php(205):
    WP_Hook->apply_filters()
    #5 /home/y3i9dgp/public_html/wp-includes/option.php(2018): apply_filters()
    #6 /home/y3i9dgp/public_html/wp-includes/update.php(391): set_site_transient()
    #7 /home/y3i9dgp/public_html/wp-includes/update.php(1020): wp_update_plugins()
    #8 /home/y3i9dgp/public_html/wp-includes/class-wp-hook.php(308):
    _maybe_update_plugins()
    #9 /home/y3i9dgp/public_html/wp-includes/class-wp-hook.php(332):
    WP_Hook->apply_filters()
    #10 /home/y3i9dgp/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #11 /home/y3i9dgp/public_html/wp-admin/admin.php(175): do_action()
    #12 /home/y3i9dgp/public_html/wp-admin/index.php(10):
    require_once('/home/y3i9dgp/p...')
    #13 {main}
      thrown

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author GalleryCreator

    (@gallerycreator)

    Yes, you are right, this is a problem with the new ?Freemius SDK, I hope they will fix it soon and I will update the plugin

    Thread Starter machinelf

    (@machinelf)

    Woke up, happened again. I really hope they fix that. As I don’t wanna keep having to do this, I’m gonna revert to the free version until this resolves – luckily that still works. Thanks for acknowledging this.
    Not sure if this makes a difference but I was thinking maybe there was another ADK update and this caused the new error; I can’t tell from the changelog if your last version came through today (March 14).
    Intuition tells me we will have to wait for a new SDK patch in Freemium. What a hassle!

    • This reply was modified 1 year, 8 months ago by machinelf.
    • This reply was modified 1 year, 8 months ago by machinelf.
    Plugin Author GalleryCreator

    (@gallerycreator)

    @machinelf write to me on the contact form

    Plugin Author GalleryCreator

    (@gallerycreator)

    @machinelf

    try the new version 3.1.1, Freemius promised to fix

    Thread Starter machinelf

    (@machinelf)

    It worked! Thanks so much for this awesome plugin!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Whitescreen (Resolved)’ is closed to new replies.