Whitelist an IP range

  • Resolved toyo7m

    (@toyo7m)


    7 years ago

    I would like to whitelist an entire IP range to help false triggers from organizations using a shared IP for all outgoing connection. Is this possible?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support SergeM

    (@serge00)

    Hello.

    Thank you for your request.

    Yes, it is possible.

    1. Please, go to your Personal Lists page here:
    https://cleantalk.org/my/show_private

    2. Press the blue button “Add new records” for the Anti-Spam Service.

    3. Add a subnet you want or IPs you want.
    Example for a subnet: 10.11.12.13/24

    4. Select websites you want to apply this record to.

    5. Press the green button “Whitelist”.

    Please note that changes will be applied in 10 minutes for your CleanTalk Control Panel.

    Now the CleanTalk plugin has to see the changes. It will take them automatically in an hour, or simply press “Save Changes” on its settings page to make the plugin see your whitelist changes immediately:
    WordPress Admin Page —> Settings —> Antispam by CleanTalk —> Save Changes.

    Contact us anytime.

    Best regards.

    Thread Starter toyo7m

    (@toyo7m)

    It’s giving me a wrong format error.

    I need to whitelist something like this…

    xxx.xxx.0/255.0/255

    Is this possible?

    Plugin Support SergeM

    (@serge00)

    Excuse me, could you give us more details on this?

    If you have an CSV-file with IPs you can upload it on the same page.

    More about acceptable formats is here:
    https://cleantalk.org/help/blacklist-usage

    Thank you.

    Thread Starter toyo7m

    (@toyo7m)

    I have 21 locations that use the same first-six numbers and then branch off from there…

    111.111.xxx.xx

    For the x’s above, I’d like to specify the entire range of options. It’s difficult to collect all of the individual numbers, but if I could specify the range, it will make life easier.

    Plugin Support SergeM

    (@serge00)

    Hello.

    Thank you for the details.

    We will consider your suggestion and probably make possible to enter IP address ranges.

    At the moment our blacklist interface does not accept that format.

    Please, give us 1-2 working days to implement it. We will contact you on the results immediately.

    Best wishes.

    Plugin Support SergeM

    (@serge00)

    Okay, there are two ways to do it.

    1. Add 21 records of your subnets. Example:

    • 111.111.1.0/24
    • 111.111.2.0/24
    • and so on.

    2. Or whitelist whole network:
    111.111.0.0/16

    The preferable way is the first one. Simply change /24 masks to whatever mask you need for a particular subnet.

    I hope that was helpful.

    Your Personal Lists are here:
    https://cleantalk.org/my/show_private

    Please, mark this topic as “Resolved” if this reply helped you.

    Kind regards.

    • This reply was modified 7 years ago by SergeM.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Whitelist an IP range’ is closed to new replies.