• Resolved hendo282

    (@hendo282)


    I am trying to add an endpoint for wordfence to whitelist but I am unsure of the parameters to use, any help will be greatly appreciated

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @hendo282, thanks for getting in touch.

    With the information I have, I can’t give you the precise parameters to input. When adding an allowlisted URL manually the browser console usually needs inspecting on the “Network” tab, where the URL, request type, and POST/GET contents (parameter names) need to match the payload to be accepted.

    However, it might be easier to view your Live Traffic to see if the blocked actions are being picked up there. You should be able to see which rule is causing the block by clicking that line (or “eye” icon) to expand it. Sometimes you are presented with a “ADD PARAM TO FIREWALL ALLOWLIST” button here that could solve any problems going forward. This button automatically inserts the URL and its required params to the Allowlisted URLs section of the plugin.

    Learning Mode while logged in as an admin may also help if you have no luck with the above. From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform actions on the page(s) that have been having problems. Wordfence may learn that the communications taking place at this time are normal and will allow them in the future. After you have finished testing, make sure to switch the WAF from Learning Mode back to Enabled and Protecting.

    Let me know how you get on!
    Peter.

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