Whited out main image after re-installing database and files.

@cyberdude

Have not ever heard of that issue before so do not know why to tell you – I would have suggested it was a caching issue – but you appear to be all over that.

Can you please post a link to a page on your site where I can see the issue and i will take a look for you from the front end. – thanks – Steve

My web address is cbdcare.org https://cbdcare.org/product/kanger-evod-variable-voltage-1000mah-vv-twist-battery-510-thread-black/

Any single product page has the same result. I’ve enabled the plugin again so you can see it. The main image remains white on every browser but the plugin works on my phone. Very strange.

I have a link with the view of what I’m seeing. https://1drv.ms/1calzYx

RESOLVED! The images just started showing up. Must have been some delayed caching problem. I’m on cloudflare too and I did purge the files numerous times before. Anyway, it works. Thanks for the reply. Nice plugin by the way.

I just remembered the only thing I did differently was hit the “reset activation to default” button. That could have helped make the images show up.

Hello cyberdude

Thanks for the link – That white (blank) image is being loaded by Cloudflare (cache)

https://cbdcare.org/wp-content/plugins/woocommerce-dynamic-gallery/assets/images/blank.gif

Please Turn Cloudflare OFF and then check it (or raise a support ticket with them) – that will probably resolve the issue for you.

BTW Cloudflare is not helping your site to load – It takes 23 seconds to load in my browser – see results
https://tools.pingdom.com/fpt/#!/eaLlG4/https://cbdcare.org/product/kanger-evod-variable-voltage-1000mah-vv-twist-battery-510-thread-black/

We used to use cloudflare but will never again – wrote a post about our experience with Cloudflare here

You also have 2 broken JavaScripts that are hurting your site

Thses scripts are not loading on your site
https://cbdcare.org/wp-content/themes/social-magazine-child-theme/js/bootstrap.min.js?ver=1.11.1

https://cbdcare.org/product/kanger-evod-variable-voltage-1000mah-vv-twist-battery-510-thread-black/defer.js

Fix those issues and I think you will solve a lot of issues on your site – including the broken display in mobiles – see screenshot https://i.gyazo.com/e15b90d4fd2fe45901794c6ae5a85372.png

Hope that helps you – Steve

Thanks @cyberdude – That makes sense – the Cloudflare cache must have has cleared itself.

I did not see your reply before my post – but i think that info will help you make your site run a lot better when you have resolved the broken JS issues.

I will change your topic status to resolved. Steve

It’s been a battle to get fast page loads with Cloudflare. I’m using the free service. I think I’ll be dropping them tonight and changing my DNS. Thanks for all the tips Steve.