Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    The extra whitespace can also come from:
    * Your theme (switch to a default theme temporarily to check)
    * Perhaps you added it by accident at the end of your wp-config.php file

    But yes, you can also download via FTP directly. Just be aware that if you see other unexpected errors on the UpdraftPlus settings page, that the extra whitespace may be the problem.

    David

    Thread Starter nonchiedercilaparola

    (@nonchiedercilaparola)

    There are problems i think:
    “File exists (/web/htdocs/www.as-anthropos.it/home/wp-content/updraft/backup_2013-08-26-1452_AS_Anthropos_Civitanova_Marche_2e35308f764f-uploads.zip.tmp), but was apparently not modified within the last 30 seconds, so we assume that any previous run has now terminated (time_mod=1377543474, time_now=1377544164, diff=690)
    22640.058 (9) backup_2013-08-26-1452_AS_Anthropos_Civitanova_Marche_2e35308f764f-uploads.zip.tmp: Zip file already exists, with 10518 files”

    in my two site:
    https://www.photospherical.eu (that has white-space problem)
    https://www.as-anthropos.it (that hasn’t white-space problme)

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Those are ordinary messages and nothing to worry about.

    David

    Thread Starter nonchiedercilaparola

    (@nonchiedercilaparola)

    these are the log file:
    – photospherical.eu https://pastebin.com/YTZpSEL3
    – as-anthropos.it https://pastebin.com/Xb51ZrKQ

    is all ok? if yes tomorrow morning i hope to see the backup in my google drive.

    thanks for your support?

    Thread Starter nonchiedercilaparola

    (@nonchiedercilaparola)

    after three day the backups aren’t finished. i think there is a problem in each site.

    do you note samething in the log file i have posted?

    this are file in updraft directory (under wp-content)
    https://imageshack.us/photo/my-images/843/tvjt.jpg/

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Post a log file from a failed backup, please. (pastebin.com).

    David

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Looking at one of the log files above, it looks like the site is not visited much – it goes hours without a visit. That means WordPress doesn’t run, which means that UpdraftPlus can’t run (since it relies on WordPress to invoke it).

    By the way – someone fitting your profile, with multiple websites for corporate customers and asking for support fairly frequently, really ought to be helping development by purchasing something – https://updraftplus.com/shop/ … it would be appreciated to help defray the costs of manning this free support forum.

    David

    Thread Starter nonchiedercilaparola

    (@nonchiedercilaparola)

    Looking at one of the log files above, it looks like the site is not visited much – it goes hours without a visit. That means WordPress doesn’t run, which means that UpdraftPlus can’t run (since it relies on WordPress to invoke it).

    i don’t understand. is it necessary a continuos login for updraft to works?

    By the way – someone fitting your profile, with multiple websites for corporate customers and asking for support fairly frequently, really ought to be helping development by purchasing something – https://updraftplus.com/shop/ … it would be appreciated to help defray the costs of manning this free support forum.

    you are in right but now i haven’t a site with updraftplus that works. i would like to propose this tool to my client but they prefer to choose automatic hosting support (they feel more protected). so i would like to use it in particular on: https://www.as-anthropos.it (onlus company).

    this are the most recent log: https://pastebin.com/ktXF1Dai

Viewing 8 replies - 1 through 8 (of 8 total)
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