White Screen when saving post

  • Resolved palp999

    (@palp999)


    6 years, 7 months ago

    Hi there —
    We’re experiencing a white screen of death every time we’re saving a post on WordPress. After some troubleshooting (deactivating all the plugins, making sure there aren’t any conflicts, etc.), the problem seems to be caused by Yoast SEO.
    It’s really impacting our work productivity.
    Hope you guys can help us figure this out.
    Thanks,
    Pierre

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter palp999

    (@palp999)

    Follow-up: after additional troubleshooting, it seems to be caused by a conflict with our theme. We’ve submitted a ticket to the theme’s developers, but is there any way to submit a ticket on your side?

    Thanks.

    Plugin Support devnihil

    (@devnihil)

    If the issue only occurs with Yoast SEO and your theme active, and not when a default theme such as twenty seventeen is being used, the bug report should be opened with the theme developer as you have done.

    You are able to submit a bug report with us as well should you find the problem to be due to the Yoast SEO plugin and not the theme at https://github.com/Yoast/wordpress-seo/issues/new. You will need an account to create a new issue. If this is your first bug report, please check out: https://kb.yoast.com/kb/how-to-write-a-good-bug-report/.

    Plugin Support Michael Ti?a

    (@mikes41720)

    Since there is no further response, closing this thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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