Hello centrumwdal,
I’m sorry you’re experiencing this issue on your WordPress site. The “white screen” problem can be a bit tricky, but let’s try some beginner-friendly steps to potentially resolve it:
- Deactivate Plugins: Sometimes a specific plugin can cause problems. To check if this is the issue:
- Log in to your website’s dashboard.
- Go to the ‘Plugins’ section and deactivate all of them.
- After deactivating, try to view or edit a post. If it works, one of the plugins was the problem. You can then activate them one by one to find out which one was causing the issue.
- Switch to a Default Theme: It could be a theme problem.
- In your dashboard, go to ‘Appearance’ > ‘Themes’.
- Activate one of the default themes provided by WordPress (like “Twenty Twenty”).
- Check if the problem persists. If everything works fine, then your previous theme was causing the issue.
- Clear Browser Cache: Sometimes, old saved data in your browser can cause display issues.
- Clear your browser’s cached data (you can search online for specific steps based on the browser you’re using).
- Once done, try accessing your website again.
- Ask for Help: If the above steps don’t resolve the issue, consider reaching out to your hosting provider’s support team. They might have tools or insights that can help.
Remember, while trying these steps, you won’t lose any content, but it’s always a good idea to have a backup of your website, just in case. If you’re unsure about something, it’s better to ask for help or clarification.
Wishing you the best of luck, and let us know if you have further questions.
Best regards,
Caio Ferreira
