White screen on dashboard

  • Resolved Andrew

    (@andrewjohnstrong)


    4 years, 10 months ago

    The plugin loads a white-screen on “Site Kit” > “Dashboard”. I’ve tried removing caching (LiteSpeed Cache) and also WordFence but the same result.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)

  • @andrewjohnstrong we have released the new version 1.3.0. Could you let us know if the issue persists with this version? thank you

    @reneesoffice Hi sorry to bother you on this thread but I just wanted to let you know that after the update the issue of a white screen started appearing for me on the following pages:

    ‘Dashboard’
    ‘Search Console’
    ‘Adsense’
    ‘Analytics’

    Only ‘Settings’ still shows what it is supposed to show.

    Is there something I should do to fix it? I’ve tried reinstalling the plugin and deleting the cache and whatnot.

    Plugin Support James Osborne

    (@jamesosborne)

    @ne40000 Thanks for the update. Can you please open a new support topic if not already done. We can assist or troubleshoot from there.

    @andrewjohnstrong Let me know if the latest plugin update works for you after resetting Site Kit in full, deleting and installing once more from a Chrome browser incognito window.

    @andrewjohnstrong since we have not heard from you, I am marking your support topic as resolved. If you have any further questions or concerns, please feel free to open a new support topic.

Viewing 4 replies - 16 through 19 (of 19 total)
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