White screen of death – need to install generic theme

Are you able to get to Cpanel, or does that time out as well?

hey there !
Thanks for replying !
i can get to my dahsboard in wordpress ( the part where you add products etc )
however
when i try to reinstall new theme via dashboard , the theme directory is empty – even the default themes are gone. So i can see the dashboard , but when i try to access anything to do with altering my site – it sends me to a blank white screen

i have gone to cpanel and swapped names on theme files etc but that hasnt worked .. getting the default theme back in seems to be vital to me moving forward
Please let me knwo what you think 1 Thank you !

Hi,

Majority of the time when you see a white screen of death in WordPress, it means that you exhausted the memory limit. This could be caused by a plugin that you may be using that is not functioning properly. It could also be caused by a poorly coded theme that you are using. It could also mean that there is an issue with your web hosting server.

You should first try with increasing your default Memory Limit.

First open your wp-config.php which is located in the root WordPress directory. Then add the following line inside the main php tag:

define('WP_MEMORY_LIMIT', '128M');

If you still get the error after this fix, then please contact your host. Most likely, they would have to go in their php.ini file to increase the memory limit for you.

You can also use the WordPress debug function to see what type of errors are being outputted. Add the following code in your wp-config.php file.

error_reporting(E_ALL); ini_set('display_errors', 1);
define( 'WP_DEBUG', true);

Once you add this, the blank screen will now have errors, warnings, and notices. These may be able to help you determine the root cause.

Thanks,

cannot log in to ftp to complete memory issue, when logging in via control panel/bluehost I cannot view the config file ( unless it is within another folder that I am not seeing )

i did have access to my dashboard for a brief period of time yesterday but now cannot log in again as it is a white screen

filezilla error : Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

Hi,

You would see wp-config.php in root directory of WordPress. You can also contact your web hosting provider to increase the memory limit in WordPress.

filezilla error : Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

You will have to contact your web hosting provider to resolve it.

Thanks,

bluehost has updated my php memory limit and also restored my site.. still have white screen of death though:(

Bluehost were nice enough to sort out the white screen issue .
Now I am back to my original problem of having no cart functionality on my site –
can someone help me get this problem fixed now ? I am almost too scared to touch anything after the white screen issue