White screen of death after update, now no longer wrap up & Top widgets!

Hello, there is currently some compatibility issues with the plugin and bookrev, I have reported this to the developers and we will patch it soon, you could follow the progress here: https://github.com/Codeinwp/bookrev-lite/issues/69

The issue is fixed when you see that issue is closed.

Thank you for updating me. Would you advise me to keep the plugin deactivated in the meantime, as I have done currently to keep the white screen from happening, and update to the newest version as soon as the compatibility is fixed?

Hi,

Yes, please keep the plugin deactivate until you get a new update.

Hi,

We’re happy to say that we have released an update to WP Product Review ( both Lite and PRO ) which fixes the issues you have reported. Please update as soon as you are able.

We are genuinely sorry for any issues you have encountered with our earlier update and we are grateful that you took the time to contact us. Hearing from you so quickly helped us fix the issues and minimise the impact on our users.

We’d also like to share some behind the scenes details, so you have a greater understanding of our motivations and goals for this plugin.

We undertook a long overdue code refactor which is designed to help us with future updates. The refactor will help us both maintain the plugin and respond quickly to any problems that arise.

Equally important, the refactor also prepares the ground for forthcoming features. In order to ensure the continued extensibility of the plugin it was necessary to create a cleaner internal structure.

Thanks again for your continued interested in our plugin, and for your quick action regarding the update.

Let me know if i can help you with anything else.

I am sorry to say that I am still experiencing the exact same problem. After I read your message I updated to the latest version, activated the plugin again and immediately was thrown out of my own wp-admin. Also: a complete white screen when trying to look at my website (regardless of browser) and no visibility for others as well. Luckily I now know how to deactivate the plugin via FTP, so I can get back in and keep my website online, but I can tell you that the problem isn’t fixed and I am still missing several functionalities on the website now :(.

I’ve installed the latest version of Bookrev Lite Theme (child theme) in combination with Product Review Lite 3.04.
No other plugin causes this.

And just so you know: version 3.0.5…still the same issue.

As soon as I have updated and activate the Product Review Plugin I get the so-called white screen of death and I have to circumvent regular login on my hosting account to get to my website again.

I am not getting any replies unfortunately, but even though you guys are already at 3.08 (which luckily does not post the white screen of death-danger anymore) the plugin and theme still do not work together properly.

Grades are not showing on the books & other product-pictures on the homepage carrousel, the widget for Top Products had to be deleted and reinstalled on the sidebar several times because it isn’t showing the real top reviewed ones.
The Wrap up does not show a grade, nor does it have any colored bars in the 5 things that are graded and in my latest review the wrap up shows almost nothing!
You see an alone standing picture, an orange colored bar that should show the word Buy or Amazon and then you see a complete white table with ARRAY| ARRAY. Nothing of my pro-c0n list, nothing of my grades. This looks ridiculous!

In Github it still says “OPEN”. Does this mean you are aware of these problems, still and trying to fix it?

is this fixed now????, because i’m afraid to update the plugin after the white screen of death two weeks ago.

I have bookrev and wp product review

Hello, yes it is, if you have any issues please send us a ticket here: https://themeisle.com/contact/

No, it is not. Of the issues I had before only the white screen of death was fixed after a few updates, but I still don’t have:
1. a Wrap Up: NO Grade bars in the wrap up, no total grade on the picture, no pictures showing, no cons/pre’s/Affiliate links.
I see an orange bar and then ARRAY ARRAY.

2. I also still don’t have grades showing on the home page and the pictures for every book etc.

3. And while for a few weeks at least the Top 10 (or 5 whatever) Widgets on my sidebar worked (not perfectly, initially it didn’t pick up on new reviews and once it did it meant I have to show all that weird stuff above. But, I had at least something). Now, with the latest update something is wrong again cause a few of my pictures show enormously!

I’ve rolled back to the previous edition, but I no longer know what to do. My reviews only show half of the info I’ve put into them ?? and worse: it looks weird.

https://www.thequeenssword.com

Hey there,

As Forum Guidelines, please create a new thread for your new questions. This makes it easier for us to keep track of issues. Thank you!