White Screen of Death

Hi. I copied https://gallery.example.com (which has its own cPanel account) to https://gallery2.example.com (inside the example.com cPanel account as a subdomain).

To do this, I copied the files, and used WP Migrate DB to export the db and import using phpMyAdmin. I created a new db and new db user in the example.com cPanel account to do this. I edited wp-config.php to use the new db and new db user/password.

When I load https://gallery2.example.com, I receive a white screen of death.

I also receive a WSOD @ https://gallery2.example.com/wp-admin

I have:

• confirmed the new db user has rights to the new db
• confirmed the wp-config.php has the correct db details
• turned on wp_debug, wp_debug_log, wp_debug_display, with no errors being reported
• renamed /plugins to /plugins.temp, with no change to the result
• confirmed the correct theme is present, and then moved that theme to /themes.temp, with no changes to the result
• looked in cPanel error log, and there are no errors about gallery2.example.com
• deleted the password in wp-config.php, and the front end displays no db connection error

I don’t know what else I can do.

Help appreciated.

Steve

• This topic was modified 6 years, 7 months ago by insightdes.
• This topic was modified 6 years, 7 months ago by insightdes.