White screen even with debug mode

  • Resolved xeene14

    (@xeene14)


    1 year, 6 months ago

    I created a staging site but when I tried to open i just white screen appeared. Debug mode also didn’t help, there was no message on the screen and nothing was created in a debug.log file. How can I check staging site?

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Fayyaz

    (@fayyazfayzi)

    Hi @xeene14 ,

    This could have happened due to a plugin conflict. Are you sure the debug mode was enabled before creating the staging site? Could you find something in error_log? or /logs files from the root directory? The documentation fix a WordPress blank white screen may help. Please open a free support ticket by filling out?this form?so we can investigate this issue for you.

    Cheers

    Fayyaz

    • This reply was modified 1 year, 6 months ago by Fayyaz.
    Thread Starter xeene14

    (@xeene14)

    Hi, Fayyaz!

    I double-checked again, but there’s no new error in log file for my site and no log file was created for staging site. I already reffered to that page but it did not help me resolve the issue.

    I will fill out the form, thank you.

    Plugin Contributor Fayyaz

    (@fayyazfayzi)

    Hi @xeene14 ,

    Thanks we have received the ticket. We would love to look into this further and help you resolve the issue.

    Cheers

    Fayyaz

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘White screen even with debug mode’ is closed to new replies.