White screen after checkout

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Justin Sainton

    (@justinsainton)

    What version of WPeC are you running?

    Thread Starter Liezleb

    (@liezleb)

    latest 3.8.11.1

    Plugin Author Justin Sainton

    (@justinsainton)

    Ah yes, sorry, I missed that in your original post.

    I tried making a test purchase and got a Server Error.

    Do you have access to server logs? Let me know if so and post the errors that page is generating here and we can probably help out.

    If you don’t know how to access those, you can email me at [email protected] and I’ll be happy to take a look (Send your WP admin and FTP credentials)

    Plugin Author Justin Sainton

    (@justinsainton)

    Alright, I think you’re sorted out – I gather this was a collision issue with permalinks. All I did was reset them to a different structure (Numeric), then back to what you had (Postname) and that seemed to resolve the whitescreen issue.

    Good luck!

    Thread Starter Liezleb

    (@liezleb)

    Thanks it works

Viewing 5 replies - 1 through 5 (of 5 total)
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