• Hi,

    I have been updating a website and I made a slight change to one of the social media icons within the CSS. It worked fine and then suddenly I was was given a white screen. I cant even log in: https://79.170.44.92/richlondonpr.com/wp-login.php

    I have deactivated my plugins that didn’t work, I also replaced the only two files that wheer modified (style.css and theme.functions.php) with the original backup files even this doesn’t work!! Can anybody help me? I would be very grateful!

Viewing 7 replies - 1 through 7 (of 7 total)
  • If you go to https://79.170.44.92/richlondonpr.com/ – it’s showing to install wordpress again.

    There are errors that were created due to what you added to the files. Revert the files back to what they were. Then if you are not working with a child theme then create one following this guide.

    Once you have created a child theme, ask for help on how to modify the code properly.

    Moderator t-p

    (@t-p)

    Blank white page is a PHP error. Reasons you’d get that error are: 1) Bad theme 2) Bad plugin 3) Bad install/upgrade (4) you exhausted the memory limit (5) It could also mean that there is an issue with your web hosting server. Since the problem can be caused by any number of things, it may require a lot of troubleshooting. 1 and 2 are the most common. Start with these basic troubleshooting steps:

    – Clear your browser’s cookies and all cache.
    – If that does not resolve the issue, try switching to the unedited default, core-bundled Theme (such as Twenty Fourteen) for a moment using the WP dashboard to rule out any theme-specific issue. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If above steps do not resolve the issue, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).

    Thread Starter rainmacca

    (@rainmacca)

    here is my wp-config file I have upped the memory to 64m is this correct way to insert it?

    Sorry i couldnt highlight it within the code!

    And thank you very much for all your help so far

    i have disabled the plugins so that is not the issue

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @rainmacca? I’ve deleted your post just now, it got caught in the spam filter. Good thing too, you shared your system’s password information.

    Please do not do that again. Instead try and follow Tara’s (as usual awesome) advice and let us know how that goes.

    Thread Starter rainmacca

    (@rainmacca)

    Ok sorry about that

    Thread Starter rainmacca

    (@rainmacca)

    When you say bad theme how can I fix that?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘White Screen’ is closed to new replies.