white screen

  • Resolved sozzzzzn

    (@sozzzzzn)


    1 month, 4 weeks ago

    I created a staging site, but when I tried to open it, all I got was a white screen. Debug mode didn’t help, there were no messages on the screen and nothing was generated in the debug.log file. I tried changing all the plugin names just in case, but couldn’t find the cause. Could you please help me?

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  • Plugin Contributor Fayyaz

    (@fayyazfayzi)

    Hi @sozzzzzn ,

    This could have happen due do several reasons. Have you tried the following resolutions already?

    1. Memory Limit: Try increasing WP_MEMORY_LIMIT in wp-config.php .
    2. Theme Conflict: Switch to a default theme like Twenty Twenty-Four.
    3. File Permissions: Check file permissions on the staging site.

    Please share the complete debug logs contact our support team through our dedicated support form, and we’ll assist you promptly.

    Cheers,
    Fayyaz

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