White page when opening site without www

  • Hi all,

    It seems that when I try to open the provided URL, without www, on Safari on IPhone it opens with a white page. Reloading the site fixes the issue.

    I’ve a URL in the settings starting with https://www…. and in Direct Admin I have this setting:

    Force Redirect (Redirection for domain, pointers, and sub-domains.)
    No redirection
    https://www.myurl.nl -> checked this one
    myurl.nl

    Can somebody assist me how/why this all happens?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • How do you do the redirect?

    Thread Starter MiKeZZa

    (@mikezza)

    That does DirectAdmin for me.

    Knipsel

    I don’t know what this directadmin does.
    Maybe if you select “no redirection”?
    Some providers configure their servers to point to the same dir by default, regardless if you write www. or not.

    Thread Starter MiKeZZa

    (@mikezza)

    No, al 3 options don’t work.

    It also seems that if you refresh it works and then it works for about ten minutes (also for new sessions), but after that the issue is back.

    It’s really strange.

    So maybe you should contact your provider’s support.
    If it was a WordPress issue, I am quite sure it would not have the strange behavior that it works on reload.

Viewing 5 replies - 1 through 5 (of 5 total)
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