White page of death after enabling the plugin

  • I have installed the latest “surveypress”.
    Then logged out of backend.
    After I have logged back I saw a white page and couldn’t log anymore to the admin area.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Use your hosts cPanel file manager or FTP to access your site files. Go to the /wp-content/plugins folder and rename the surveypress folder. This should deactivate the plugin and allow you to access your admin area.

    Thread Starter ymca

    (@ymca)

    Thank you very much.

    • This reply was modified 8 years, 1 month ago by ymca.
    Thread Starter ymca

    (@ymca)

    Can the plugin be fixed so it will work in WP 4.7.x?

    • This reply was modified 8 years, 1 month ago by ymca.
    Thread Starter ymca

    (@ymca)

    Version: 2.0.0 of SurveyPress did not fix the “White page of death”.

Viewing 4 replies - 1 through 4 (of 4 total)
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