White page – Javascript errors

  • Resolved DanS01

    (@dans01)


    4 years, 9 months ago

    Hi,

    The plugin was working fine for us, but now any page we load the shortcode to doesn’t load (white screen) and there are Javascript errors which you can see in the console when you load the above link.

    Looks to be a conflict with the theme maybe?

    Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author biplob018

    (@biplob018)

    I think its Way points issue. Kindly go into Image hover settings page and checked Waypoints Support “None”.

    Hope your problem will solved. If its not works go into shortcode settings page and save Animation “None”. https://prnt.sc/t28vzk

    Thread Starter DanS01

    (@dans01)

    Hi,

    Thanks for the reply. I set Waypoints to ‘No’ and Animation to ‘None’ but it is still the same. White page with the same Javascript errors.

    Any other ideas please?

    Thanks.

    Plugin Author biplob018

    (@biplob018)

    @dans01 maybe there have somethings else kindly check via deactivate my plugins hope same error will comes as its cracked page.

    Kindly confirm as deactive my plugins or add shortcode into another page.

    Thread Starter DanS01

    (@dans01)

    Thanks, I found it was a setting in the theme for ‘smooth page transitions’. Once I turned that off the image hover plugin started working again.

Viewing 4 replies - 1 through 4 (of 4 total)
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