White page after customer process PayPal Plus payment

  • Since a couple of days i have a very high percentage of orders, where the customer cannot complete the PayPal Plus payment. The user will receive a white page on a certain step. Its really bad ..

    I checked it with my account, and its working. It does not fail on every customer.

    Inside the logs i can see the following issues:

    2024-06-09T12:34:33+00:00 Info Response Status : 404 CONTEXT: {“originalSource”:”Inpsyde\\Lib\\PayPal\\Core\\PayPalHttpConnection”} 2024-06-09T12:34:33+00:00 Fehler Got Http response code 404 when accessing https://api.paypal.com/v1/payments/payment/PAYID-MZSIKRA6HJ748018M755182F. {“name”:”INVALID_RESOURCE_ID”,”message”:”The requested resource ID was not found”,”information_link”:”https://developer.paypal.com/docs/api/payments/v1/#error-INVALID_RESOURCE_ID”,”debug_id”:”217801128268e”} CONTEXT: {“originalSource”:”Inpsyde\\Lib\\PayPal\\Core\\PayPalHttpConnection”}

    Does anybody know the issue and how to fix it?

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