white page

  • When loading on a computer, the ”Terms of Use’ page shows only the title and a white page. When loading on a mobile device, the entire text is visible. Please advise how to deal with this issue?

    The page I need help with: [log in to see the link]

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  • Hi @pik7

    At first, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards

Viewing 1 replies (of 1 total)
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