White page

  • Resolved simone16

    (@simone16)


    6 years, 10 months ago

    Hello guys!

    I just wonder if there is anyone else who faces my problem.
    When activating the plug in it is running for 20 minutes moreless, then the page where the calendar or shortcode is added stop working and a white page is displayed.

    This is the link where calendar is supposed to be, i don’t know if you can see because I set a waiting page, but it’s completely white.

    Any tip about that?

    Thank you very much in advance to whoever wants to help me.

    Bye

    Simone

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi @simone16,

    Please check your php memory limit, install this or similar plugin and post back with what it reports.

    Thanks,
    Ben

    Thread Starter simone16

    (@simone16)

    Hi Ben! Thanks for your reply, here is the data you asked

    Server software: Apache
    GZip: Enabled
    MySQL version: 5.6.37-82.2-log
    PHP version: 5.5.38
    PHP memory limit: 256M
    PHP Zip: Enabled
    CURL: Enabled
    PHP post max size: 25M
    PHP max upload size: 25 MB
    PHP max input vars: 1000
    PHP max execution time: 360

    Thanks a lot

    Simone

    Thread Starter simone16

    (@simone16)

    Sorry, here is the report of the plugin you suggested me:

    Memory : 88.4 of 256 MB

    It seems that the limit is more than enough. Please edit wp-config.php file (in the WordPress root folder) and modify line:
    define('WP_DEBUG', false);
    to
    define('WP_DEBUG', true);

    Then navigate to your calendar page. It should produce useful trace information.

    • This reply was modified 6 years, 10 months ago by Benjamin.
    Thread Starter simone16

    (@simone16)

    Ok, so I have to ask for ftp data access, in this moment I haven’t :/
    As soon as I get it I’ll report it

    When you get FTP data and add lines, please log into your Timely account and open a ticket by clicking on the Get Help link, or click here: https://dashboard.time.ly/account/get-help and we will continue there.

    Thanks,
    Ben

    Thread Starter simone16

    (@simone16)

    Of course! Thank you very much.

    Simone

Viewing 7 replies - 1 through 7 (of 7 total)
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