White list IP access to this site has been limited

  • Resolved TimHokCuan

    (@timhokcuan)


    7 years, 1 month ago

    Hello. I setting the wordpress and I put /wp-admin/* as on of parameter to Immediately block IPs that access these URLs.
    But I put my office IP as Whitelisted IP addresses that bypass all rules and Ignored IP addresses for Wordfence Web Application Firewall alerting.
    But everyday my office IP still got limited access to the site.

    How to fix this problem. Thank you before

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @timhokcuan,

    Can you confirm that it is indeed a static IP address?

    Thread Starter TimHokCuan

    (@timhokcuan)

    Some bank that we use can only be accessed with one ip address, so yes I’m can confirm that my office use a static IP address.
    Sorry for late reply

    Hi @timhokcuan,

    How are you accessing the WordPress admin interface at the moment?

    By blocking IPs that access the /wp-admin URL what exactly are you trying stop?

    Would you have an .htaccess file in the wp-admin folder?

    wfchloe

    (@wfchloe)

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 4 replies - 1 through 4 (of 4 total)
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