White Blank Screen

  • Resolved Seawind

    (@seawind)


    10 years, 11 months ago

    My site turned to white blank screen completely after i upgraded to 3.8.2 or 3.8.3.

    I have actually re-installed many times, and still only could see the white blank screen.

    My other sites still working fine.

    I really don’t know how to resolve this issue??

    my site is: https://www.haiccc.com

Viewing 5 replies - 1 through 5 (of 5 total)

  • I had this issue after upgrading to 3.8.2 and determined (with the help of my hosting company) the the includes file, update.php needed to be restored. Once restored, my website is back online but I cannot access my admin page. Not sure what to do next. My website is https://www.lpmarcom.com

    This is the error I receive:

    Warning: require_once(/home/content/11/7981211/html/wp-admin/includes/update.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/11/7981211/html/wp-admin/includes/admin.php on line 63

    Fatal error: require_once() [function.require]: Failed opening required ‘/home/content/11/7981211/html/wp-admin/includes/update.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/11/7981211/html/wp-admin/includes/admin.php on line 63

    Thread Starter Seawind

    (@seawind)

    ??

    Seems new version 3.9 just released.
    I will switch to new version to see if issue could be resolved.

    lpmarcom, please create a new forum thread so we can concentrate on your specific problem. Thank you.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Seawind, the white screen of death is *generally* a PHP error.

    Go in to your server and check the log, to see if there’s anything useful there. If you don’t know how, check with your host to see how to get at that log.

    Also make sure you have a theme active! Sometimes when a theme goes corrupt, it will break like that.

    Thread Starter Seawind

    (@seawind)

    Hi All
    Thanks for the support.
    issue resolved.
    Issue related to one Free Template, my hosting company helped me to delete that theme, then i could visit the Wp-admin page, and login, then change to another theme..Then working fine now.

    upgraded to 3.9

Viewing 5 replies - 1 through 5 (of 5 total)
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