• Resolved kashmir96

    (@kashmir96)


    I originally thought the values were stored in the woocommerce order item meta but when more than one product is ordered I saw it only saves the first add-ons into the database?

    is this a glitch only saving one, or is there another place which the additional product details information is saved to as well?

    The page I need help with: [log in to see the link]

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  • Plugin Author acowebs

    (@acowebs)

    Hi,
    All the fields are stored in database. If you are able to see the data in cat, checkout and order details page, the data will be stored correctly. Otherwise there can be any issues with your configuration. If you give the site URL we could have a look.

    The data are storing in woocommerce order meta table

    Plugin Author acowebs

    (@acowebs)

    As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in future.
    Thanks!

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