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  • Thread Starter bmscmoreira

    (@bmscmoreira)

    EDIT: this option is loaded via Ajax (?) – and sometimes does not appear. Seems that the busy server may be the culprit.

    Hey,
    It’s possible if the first image in your gallery doesn’t have any size options that it won’t load. This is the case when your images are small and so there is no options for other thumbnails. Or if that first image doesn’t have any thumbnails created yet, like in the first couple seconds that it uploads.

    Ben

    Thread Starter bmscmoreira

    (@bmscmoreira)

    Thanks for quick reply. I am trying to figure out what is causing this. The images have all 4-5 sizes (originals have 1000px + dimensions). Sometimes I select the image and the thumbnbail option size appears 1-2 seconds after, sometimes it doesnt. I have to reload the page until I get lucky. Something must be messing with the ajax request.

    Let me know if you find anything out. Is there anything in your browser console log?

    Ben

    Thread Starter bmscmoreira

    (@bmscmoreira)

    Sorry for the delay. I had several messages in the browser’s log. Ultimately I think I sorted it out – had to do with the slowness of the server, i.e: if I refreshed the editor page and clicked on the grid, the thumbnail size option would not appear; but if I waited a few seconds (10-20…) then it would appear. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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