where is the Shop settings dashboard?

Hi @arsenalemusica, thanks for getting in touch with us.

Our plugin doesn’t add any such “show shop settings” checkbox, I guess that might be added by the theme?? In order to confirm this, you can switch the theme to the default theme for testing purposes?

If this is coming from the theme, just contact them and ask them regarding the settings.

Please do keep us posted.

oh, I’m simply referring to the very screenshot “Store settings” you have here on the plugin page. They are also in my theme’s demo but not in my installation.

@arsenalemusica, the only store settings we have is for our vendors: https://prnt.sc/s808cc

I presume you are referring to something else, that is why I requested a scrrenshot of the page.

It will be really helpful for us to understand your query and help you out with a solution.

sorry I didn’t get a notification of your reply ??
The store for vendors is exactly what I’m talking about. I cannot send you a screenshot because I don’t find it in my website, but you can access a demo of the theme dashboard (login: demo / demo), and there you will find “shop settings” on the left menu. I just wonder why I don’t have it… but is it maybe because I’m Admin and not supposed to see it? The problem is that I’d like to CSS it a bit ??

Hi @arsenalemusica, thanks for the help.
I am sorry But as you can see I am still not able to see that menu: https://www.loom.com/share/55c9a83f81d54c3aa24834ceec4be74f

Also, this page that we directed to after login doesn’t come from our plugin. The theme might be directing you to that page. SO, if the menu exist on their page, then the theme author will be able to help you out, as they know their settings.

If you need any help from us, please do let us know.

Thanks for taking the time to test that demo. That’s funny, they just changed it (probably to fix the bugs I also informed them about) therefore you cannot see all the menus. Rest assured that WCMP is included ?? I shall investigate with the theme authors and will update this thread. Cheers

…I begin to have a doubt. The theme author is not responding and I wonder that maybe this Advanced Manager addon is required? If so, then I believe it’s bad advertising from the theme author. 100$ is crazy and if they bought the license then it should be included as in their demo.

@arsenalemusica, I would love to help you out here mate, but this is a third party theme, hence we are not sure regarding their theme structure or dependency.

but I don’t understand, I believe they didn’t build anything, they just force to install WCMP and it added its dashboards. I don’t think they created any dependencies… I just don’t have the “store settings/dashboard” for vendors

btw, it looks like they put the demo up again, it has “store settings”, please have a look and tell me if it’s normal

…I believe this issue is due to the missing “enable vendor registration” and “new vendor registration” in WCMP settings (as in my theme documentation, though referring to an old version, as WCMP was under WC menu). So it’s not a theme dependancy but the plugin itself.

I succeeded in enabling the “shop settings” menu but I had to login as a user and manually go to wmpc_vendor_registration page. So the problem is that my users don’t have a link like “apply for becoming vendor”.
Moreover, the link to view orders dashboard/orders is broke.
And the top-right user icon is not showing the dropdwon menu.
Also, Stripe connect leads to “error”: “invalid_redirect_uri”

What’s missing?

also “my shop” link in top bar (next to products/orders/communications) is missing

I’m doing my part of research but your support is lacking for an application that is showing obvious failures. Very bad my friends, very bad.
As for the Stripe Connect error, since I have set the correct URI generated from my backend, I wonder if WCMP allows for Custom accounts or is only enabled for Express and Standard?

maybe you’ll wake up with some images, next time I’ll send you smoke signals

@arsenalemusica, thansk for sharing the images, that indeed helped us understand the issue better.

Now the issue you were facing with i.e. https://imgur.com/q8LYLNM, yes, this is not added any more in WCMp. As you are using theme’s documentation hence this scrrenshot of old version, I would recommed you to follow our documentation to install the plugin : https://wc-marketplace.com/knowledgebase/wcmp-setup-guide/.

Also as you can see, this section comes from WooCommerce, however this is also from older version of WooCommerce. Here is the doc of their current version : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

Regarding WCMp, our plugin creates Two pages by default i.e. Vendor dashboard and Vendor Registration as you can see here : https://wc-marketplace.com/knowledgebase/installed-pages/

Hence in order to let user register as vendor they need to fill up our page Vendor Registration. For better understanding you may reffer to this link : https://wc-marketplace.com/knowledgebase/setting-vendor-registration-wcmp/

Regarding the issue i.e. My Shop missing, Stripe issue, can you please contact our team over forum (https://wc-marketplace.com/support-forum/), so they can inspect that in your site.

For the logout dropdown, it might be releated to theme conflitc. To resolve this, please add this code in the function.php of the current active theme

if(!defined('WCMP_UNLOAD_BOOTSTRAP_LIB')){
define('WCMP_UNLOAD_BOOTSTRAP_LIB', true);
}

Let us know if this fixed the dropdown issue.