Where is the settings?

Hello,

Are you having difficulty installing the app or finding where the app is located once installed?
Once the app is installed you can find it located within the “Marketing” tab on your WordPress admin view.

OK, thanks.
I will look for it there, do you have guide for the plugin?

Hi,

I am having a similar problem. I have just installed the Tiktok plugin on WordPress site. I can find the plugin under marketing, but it does not show anything when I open it – no setting, no where to connect to my store. Just blank.

You can also try the plugins page itself. Once installed scroll down to the plugin and I think there is a Configure or Settings option beside it.

You may have to whitelist some IP addresses on your server as well. This is what I was once told by TikTok:

We detected you have a firewall on your server that may interrupt our service

Products imported from WooCommerce to TikTok Shop might be interrupted

Orders created fro TikTok Shop might not show up on WooCommerce

Here’s what you can do:

Whitelist IP address: 103.136.220.238/31, 103.136.221.238/31, 34.85.162.64/26, 139.177.251.0/28, 139.177.252.0/28, 103.136.220.0/24, 103.136.221.0/24

Whitelist user-agent: tiktok-business-plugin

I did the above and now I get taken to a TikTok page with a Connect button but when I press I just get 2 spinning circles and nothing else happens so there is still something wrong.