Where is the page thtat the plugin stated that it created?

  • Resolved George

    (@quantum_leap)


    6 years, 9 months ago

    Does that even work? I specified for the plugin to create a page for the knowledgebase but there was no page created. Are there any shortcodes available?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Maeve Lander

    (@enigmaweb)

    Yes it works.
    Yes there are shortcodes.

    Please read the Installation Instructions and FAQs

    Thread Starter George

    (@quantum_leap)

    Ok thank you. Just to let you know, the plugin didn’t create the Knowledgebase page after installation so I had to go create it my self and insert the shortcode. On the latest WP vesion here.

    I ran into this same issue.

    Plugin Contributor Maeve Lander

    (@enigmaweb)

    Yes, that can happen in cases where you have something blocking creation eg some security plugin, policy etc

    Thread Starter George

    (@quantum_leap)

    Hmmm. nothing really here, just a local clean WordPress install…

    Plugin Contributor Maeve Lander

    (@enigmaweb)

    It may be something at a server level – permissions on the wp-content or theme folder for example, an htaccess restriction for those folders or many other possible things. Generally, this is a sign of tight security (which is a good thing), rather than a malfunction.

    In any case, the solution is simply to create the page, set the template and put the shortcode onto it manually.

Viewing 6 replies - 1 through 6 (of 6 total)
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