Where is my WordPress?

  • Hi guys,

    Helping a friend out with a website that he is now responsible for. The website displays fully on any computer – he just wants to make changes. On the hosting website, the WP files are all located in the public_html folder. Every time he attempted to use/wp-admin it asked him to install WordPress. So he did. Now when he logs on with wp-admin it doesn’t display his website, just an empty one.

    What are we doing wrong?

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  • Oh no…

    First thing I’d do is go looking for a dual set of files (an install) or something in a subdirectory off of public_html.

    I’d also look at my databases to see if there’s a new database and the old might still be there. It’s also possible the new install might have added a second database ‘table set’ to the existing database.

    Third, I’d go snooping around the server and see if there’s a set of backups made from shortly before this happened. Save those files off to a local PC and protect them if you find them.

    Forth, I’d call my host for help.

    Fifth, If all else fails then maybe you’ll either need to find a dev to fix whatever happened or find someone locally. If this is a Public Service org or charity you might find a volunteer to help.

    Can you post the domain name or URL here in a reply? Sometimes I can snoop around from here and figure things out a little better.

    Any chance you can share a url?

Viewing 2 replies - 1 through 2 (of 2 total)
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