• Resolved restorm

    (@restorm)


    I have the box checked that tells UpdraftPlus to delete the server copy after the backup successfully goes to the cloud, but there seems to be a bug in UpdraftPlus that doesn’t delete those zip files if the backup to the cloud does complete for some reason. So, my server space is getting used-up by all these old zip files.

    I’ve searched the WPcontent directory for the plugin on my server, but can’t find those files. Where does UpdraftPlus put those zip files, so I can delete them?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

    Thread Starter restorm

    (@restorm)

    Thanks, Bryle. I don’t need that information any more. I found how to delete those files from my server. UpdraftPlus is very misleading (or buggy). It has the “delete backup” function, which has an option to delete files from the server. But that doesn’t actually delete those server files. I have to click on “Rescan local folder for new backup sets” and use the delete function there to clean up the server. Now that I’ve discovered that necessary second step, everything is fine.

Viewing 2 replies - 1 through 2 (of 2 total)
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