Where do I go for help?

Hello @nellie899,

Hope You’re doing good. You can contact the OneCause through their contact form if You’ve followed all the instructions given by them correctly and explain them about the issue You’re facing and I believe that they might come into help.

[ Signature moderated ]

• This reply was modified 5 years ago by Steven Stern (sterndata).

They said everything is correct on their end and suggested that I contact wordpress.

@nellie899 can you provide us the link to the webpage where the form is not showing?

Also, it could be due to various other reasons as well, such as some plugin might be conflicting. You can try to disable all the plugins and check if it works and if it does then You can enable them one by one and see which plugin is causing the issue.

• This reply was modified 5 years ago by abhishek6262.

The page is https://youthbuildlakecounty.org/annual-appeal/. As of now there is nothing on it because the form won’t show up. The form is in the code though.

I will work on disabling the pluggins. Thank you.

Disabling the pluggins did not work.

@nellie899, I inspected the page and I found that the script requires you to add an element in the page with id inline-donation-form.

Therefore, You will have to paste the code I’m giving you below to the place where you want to show the form and hopefully it will start working for you.

<div id="inline-donation-form"></div>

Make sure that you use my code above the code given below by OpenCause, i.e.

<script>
    // Embed the donation form into a div with the id 'inline-donation-form'
    window.gf.embedDonationForm(document.getElementById('inline-donation-form'));
</script>

Just to be on the safe side, use the script code by OpenCause at the bottom of the page, i.e. on the footer.

I’m attaching link to the image containing the working donation form when added the above code to the page on your website.

https://ibb.co/ZLycZhg

• This reply was modified 5 years ago by abhishek6262.

That worked. Thank you!

Hi, If I were to try to use a donation modul, do you know what the code should be that would be inserted above the code given by OneCause?

The code they gave is
<script>
// Using jquery make any element with the title ‘Donate Now’ open a donation modal
var donateLink = $(‘[title=”Donate Now”]’);
donateLink.on(‘click’, function() {
window.donationModal = window.donationModal || gf.createDonationModal();
window.donationModal.open();
return false;
});
</script>

Thank you.

Hello @nellie899,

Hope You’re doing good. Sure, I tested your above code. And it’s working fine if you insert the code given below.

<a href="#" title="Donate Now">Donate now</a>

The above code will create a link on which when you will click then it will open a model containing the donation form.