Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support antoiub

    (@antoiub)

    Hello @logologics ,

    Thank you for reaching out.

    We call it CookieShredder, but essentially is a combination of the Cookie Blocker and Cookiedatabase.org. This information is also mentioned in the guide, so you might want to double-check it.

    However, if the YouTube cookies are not blocked before consent, you can enable the YouTube service inside Integrations > Services. Enabling the “Status” will block all YouTube connections, preventing the cookie from being applied if marketing consent is not given. Once enabled, please save and check by deleting the browser and site’s cache. You don’t need any specific site to check, you can use the browser inspector by going to Application > Storage > Cookies > Yoursitedomain.org.

    I hope this helps! We remain at your disposal.

    Best regards,
    Antonio

    Thread Starter LogoLogics

    (@logologics)

    Hello,

    Thanks, for helping me out with this.
    YouTube is already checked, see my screenshot please:
    https://app.screencast.com/ADn22PqYnTLzk

    When I use the inspect tool in Google Chrome, I do not see any cookies to check?
    See my screenshot please:
    https://app.screencast.com/ceTZm05pyd0k5

    Thanks,
    Annie


    Thread Starter LogoLogics

    (@logologics)

    Hi,

    You can ignore the question about the inspect tool, I found it.


    This is what I get from the inspect tool, see my screenshot please:
    Looks that there is no issue with YouTube, but I am not sure about the cookies that are still present?
    https://app.screencast.com/tVCb13cK3QvMq

    Most of the remaining cookies are from Complianz itself, can this be seen as a problem for GDPR?
    The _ga not sure what that can be? There is no Google analytics present in the source code, as far as I can tell?

    Then the: sc_is_visitor_unique any idea where that comes from and how to block it?

    Thanks!
    Annie

    Thread Starter LogoLogics

    (@logologics)

    Hi,

    Sorry, I can already, no longer edit my previous post.
    The only question that is left is now, is that only cookies for Complianz itself, are now still showing up, when I inspect with the Google Chrome inspector. See my screenshot please: https://app.screencast.com/sjbKS6tYUkZoS

    Can that be seen as a problem for GDPR?

    Thanks,
    Annie

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello Annie,

    thanks for your messages.

    I confirm it’s normal to see our technical cookies from your browser console, so you can ignore them since it’s correct they’re the only one visible before consent.

    Thread Starter LogoLogics

    (@logologics)

    Hello Leonardo,

    Ok, I will let them recheck the site and see f they find that is something not permitted in their view.
    It is a website for a good cause and the overall organization flagged them, because there were cookies active, before a visitor could give consent.

    Looks like I eliminated all the others and I suppose, your cookies do not track the visitor and therefore need no consent?

    Thanks!
    Annie

    Plugin Support leonardoiub

    (@leonardotamion)

    Dear Annie,

    exactly, our cookies are needed in order to let Complianz itself work!

    Thanks to you for your cooperation, if I don’t bother you too much could I please ask you if you would like to give a feedback regarding my assistance to you? You have absolutely no obligation of course, I would send you any references if you have time and pleasure to leave a review.

    In any case, thank you very much for your time

    Thread Starter LogoLogics

    (@logologics)

    Hi Leonardo,

    Thanks a lot for your quick help.
    I already left a review a while ago. If a could I would add another one haha.

    Best regards,
    Annie

    Plugin Support leonardoiub

    (@leonardotamion)

    Dear Annie,

    in this case thanks for your kindness, no problem for the review, the important thing is that you’re happy with our plugin.

    Have a nice day!

    Thread Starter LogoLogics

    (@logologics)

    Dear Leonardo,

    Your welcome and I am happy with the plugin, thanks for all the hard work and great support!

    Have a great day,
    Annie

Viewing 10 replies - 1 through 10 (of 10 total)
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