Whenever I click to the checkout page I get to a specific level

Hi there. This is odd behavior. There is a pmpro_level parameter passed along to the checkout page, which tells that page which level to check out for.

Your levels page has links like this (e.g. https://www.anthia.net/membership-account/membership-checkout/?pmpro_level=2) but for some reason when visiting those links the page is redirected and the parameter is removed.

I am not sure what is doing that redirect. It is not a normal part of Paid Memberships Pro.

We would want to look into custom code, plugins, caching systems… anything that might want to redirect.

This is a bit technical, but there is a plugin you can use to debug redirects, which might give you some information. Be careful with this plugin… it basically can break your site while giving you the debug info. https://github.com/sc0ttkclark/debug-wp-redirect

Let me know if you have any ideas RE what might be interfering. If you share your Site Health information here, we might see something.

Thank you very much for your reply.

With your advice, I have been able to find what caused it to be redirected

Yoast SEO plugin – Settings – Advanced – Crawl optimisation – Advanced: URL cleanup – Remove unregistered URL parameters.
This setting should be disabled

I’ve found one more setting that I haven’t disabled yet but they also seem suspicious to cause a problem

Yoast SEO plugin – Settings – Advanced – Crawl optimisation – Advanced: URL cleanup – Optimise Google Analytics utm tracking parameters

What is your opinion?

Thank you very much!

Thank you for your feedback and bringing this to our attention.

If the Optimise Google Analytics utm tracking parameters isn’t causing any issues during checkout and you need to keep it turned on, I believe it should be okay. It’s likely only searching for utm_ prefixed variables in the URL.

If you have any other questions or feedback about this though, please feel free to reach out and we’d be happy to assist.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

Thank you very much for your help

Only a pleasure. If you have any other questions or feedback related to your request, please reach out to us on?https://paidmembershipspro.com/support?and we’d be happy to help.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro