when you buy they don’t send email

Will you please check if you have Email notifications enabled for the desired order status!

Best Regards

@juajua Side note: do not use ALL CAPS here. I have decapped your topic title. Using all caps like that reads like yelling and is considered rude.

Hi @juajua

As @wpforce pointed, you will want to confirm if notifications are enabled for “New Order” status under WooCommerce > Settings > Email.

If they’re enabled already, next you should check whether those emails are being correctly generated on the server’s end. You can do this by installing a plugin like WP Mail Logging and placing a test order – this plugin then will show which emails have been sent.

We have a detailed guide on troubleshooting WooCommerce email issues here: https://docs.woocommerce.com/document/email-faq/

I hope that helps

We haven’t heard back from you, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.