When virtual and simple shippable product in cart error

@nick5

Hello mate, we inform you that the autocomplete modes are those shown in the following screenshot: https://snipboard.io/aKEr35.jpg

Best regards, QuadLayers Support Team.

@jmatiasmastro, it was that last update you rolled out. This functionality was lost in that update. I rolled back to that last version and it started working as expected. Please look into asap

@nickw5 Hi mate,

Could you please specify which version of the plugin had the functionality you mentioned, and in which version it seems to have been lost?

Knowing the specific versions involved will assist us in identifying any changes made during updates and allow us to address the matter more effectively.

Thank you for your assistance.

Best regards.

@jmatiasmastro 3.2.0. was the issue and sounds like others are having this issue as well. we rolled back to Version 3.1.7

Hello, thank you for specifying the versions involved.

We appreciate your patience and collaboration as we investigate the issue you reported. Our development team is actively looking into the matter, and if the problem is confirmed, they will implement the necessary fixes to restore the normal functioning of the feature in question.

For the specific issue related to the automatic completion of orders that contain both virtual and simple shippable products, we have noted the instances mentioned in the thread. The autocomplete modes, as shown in the provided screenshot (https://snipboard.io/aKEr35.jpg), are being reviewed to ensure proper functionality.

If you have any further details or observations regarding this issue, please feel free to share them. Your insights contribute significantly to our ongoing investigation.

Best regards,

QuadLayers Support Team.

@nickw5

Hi Guys,

We would like to inform you that we have reviewed the code of our plugin and released an updated beta version. We encourage you to test and check whether the problem persists or has been resolved. You can download the beta version from the following link: https://we.tl/t-tMDLzz74ZY. Additionally, we kindly request that you let us know if you are using any specific payment gateway, and whether it is native to WooCommerce.

Thank you for your cooperation and valuable feedback.

Best regards, Matias.

• This reply was modified 10 months, 1 week ago by jmatiasmastro.
• This reply was modified 10 months, 1 week ago by jmatiasmastro.

@jmatiasmastro is this still in beta? When will you be releasing a new update to fix this?

@nickw5 Hi mate,

Yes, the current version is still in beta. We are actively testing it with independent users to ensure its stability and effectiveness.

Thank you for your support.

Best regards.

@jmatiasmastro can you please provide an update? This is like the only function and reason to have this plugin and it does not work.

@nickw5 @mdzcaplicki @contemplate

Hello mate, We apologize for the inconvenience caused by the beta version not working as expected.

In order to carry out the process, could you please tell us which payment gateway you are using? Also, could you send us the zip file via a download link to run some tests on localhost?

Best regards, QuadLayers Support Team.

@jmatiasmastro we use cybersource but sounds like this has nothing to do with the payment gateway. see replies above. Also look at your code before you did this update that broke everything and see what you changed

@nickw5?

Hello, could you please test the new beta version and tell us if the issue persists? We provide you with the download link below: https://we.tl/t-OgKvUHAKyn

Thank you for your cooperation.

Best regards, QuadLayers Support Team.

@jmatiasmastro the download link does not work. when will you be pushing out the update to the plugin? This is over 3 months old now

@nickw5

Hello mate, we’ve already provided a new version aimed at addressing the reported issue. However, we haven’t received confirmation of the fix yet. Could you please test it using the following link: https://we.tl/t-AkmALqeAlt

Best regards.

@jmatiasmastro your download link does not work. Did you test it? Did it fix the issue? When will the plugin update roll out?