• Hi, testing out the Elex request a quote plugin. When i am on my shopping page i can add products to quote but as soon as i use “Load more, Infinite scroll, per page” all the products there after cannot be added. Any help appreciated. thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @hoseandparts,

    Thanks for contacting us. We tried reproducing the identical scenario on our test site. Could you please confirm how the “Load More” and “Infinite Scroll” buttons are handled? It would be beneficial to ascertain whether these features are integral to the theme or if any customizations have been applied. Furthermore, if you could provide the theme details, we would be able to conduct a comprehensive examination and promptly address the issue.

    Looking forward to your response.

    Thread Starter hoseandparts

    (@hoseandparts)

    Hi, you are welcome to have a look on my website im still working on it. I have made some changes on the cutomsize settings only but i have tried changing them back and forth testing but still the same problem.

    Please have a look on this website https://hoseandparts.co.za/

    The theme is Partdo theme

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @hoseandparts,

    Thank you for responding. We’ve conducted another test on our test site, and everything seems to be working as expected. This leads us to believe that the Load More button issue may be specific to the Partdo theme. Considering that you’ve attempted to revert other customizations on your site and the problem persists after clicking the button, could you please switch to any default WooCommerce theme and check the same? If the issue doesn’t appears with other themes, we recommend reaching out to the theme developer for a prompt resolution.

    We value your thoughts on this approach.

Viewing 3 replies - 1 through 3 (of 3 total)
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