When using Japanese, the status of the delivery address in AmazonPay is sometime

  • Resolved atsukisakai

    (@atsukisakai)


    1 year, 1 month ago

    When I look at the order from Amazon Seller, the prefecture should be “大阪府” in Japanese, but it is “Osaka-fu”, and when I check with Woocommerec, it is converted to “静岡県” for some reason. I am not sure why. This is a problem because the address has been changed to an address that does not exist. Can you please tell me why this is happening?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @atsukisakai ,

    We’ll check more in-depth with the development team along with the other thread (seems to be related), and get back to you.

    We’ll be in touch soon.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey @atsukisakai

    The perfecure are default from WooCommerce, so you may need to open a thread on WooCommerce and ask to fix the issue, looks like the Osaka-fu prefecture is not present.

    Hope this helps.

    Best,
    Christian

    Thread Starter atsukisakai

    (@atsukisakai)

    Thank you for your response!

    I contacted AmazonSeller, but it seems that Amazon’s address input is a mixture of English and Japanese.
    I guess I will have to deal with all 47 prefectures steadily.
    Thank you very much.

    • This reply was modified 1 year, 1 month ago by atsukisakai.
Viewing 3 replies - 1 through 3 (of 3 total)
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