When updating shipping info, order ID updates

  • Resolved 333design

    (@333design)


    2 years, 10 months ago

    So far the plugin is working great. However I just changed a shipping address on a client’s order and the order ID also updated.

    Is there an issue for this or?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @333design,

    Thanks for reaching out.

    We were not able to replicate any issues when we tested the scenario on our end. Could you please share the WooCommerce system status report (WooCommerce>status>system status report) for a better understanding? If you have any privacy concerns, you can share the details via this link.

    Thread Starter 333design

    (@333design)

    Hi Web toffee,

    Confirming the issue has happened again. Once the phone number was updated, the order ID changes to the latest one.

    Can you please provide a private link or email to send the status report?

    Thanks,

    Plugin Author WebToffee

    (@webtoffee)

    Hi @333design,

    The link is included in the previous reply. It is a private inbox.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘When updating shipping info, order ID updates’ is closed to new replies.