when tabs is activated I can not edit site

  • Hello,
    First of all I love your product. I am using kadence blocks for longer now and since 1-2 month also the theme. It worked all good till I saw today that I can not open some sites to edit, I only got a blank with site.

    After some testing I figured out that when I deactivate the tabs in setting it works again.

    Please look in to this. I guess it started with last update, but I saw it today the first time.

    Thanks in advance
    have a nice week

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey,
    I can’t recreate your error. The link above shows an error related to the “directories” plugin. Have you tried deactivating plugins first as a test?

    Ben

    Thread Starter steffidth

    (@steffidth)

    Thank you for your answer. That’s interesting.

    I did not deactivate much plugins as a test, because I had a hunch what it could be, because it was only on certain sites. I had a feeling it had to do with a block and I tested to deactivate all blocks and activated one after the other and it worked with tab block off.

    I did not see an error message, only a blank white page. And you are right when I deactivate the directories plugin it works, also when I deactivate the tab in kadence. So maybe this two have a conflict?

    For now I deactivated the tabs, because I need the directory. I will write the support of them.

    Thanks for your help

    Hey,
    Tabs require that your javascript is working correctly on your site, if javascript is broken by another plugin then the tabs won’t work. That doesn’t mean tabs are conflicting with the other plugin. If you look in the console log you can see the error I mentioned.

    However, it’s also very possible you do have another plugin breaking the directories plugin. In cases like this, I suggest turning off any optimization plugin you might be running. For example, a script minify and then you can better see whats going on.

    Ben

    Thread Starter steffidth

    (@steffidth)

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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