When ‘Stretch Section’ enabled causes mobile vertical scroll to be jumpy

  • Resolved noob101

    (@noob101)


    3 years, 1 month ago

    On desktop everything works fine.. but when i scroll down the page to the next section, i have “stretch section” enabled. and on mobile android on chrome browser if i scroll up in between while scrolling down it will jump down ..then if i switch directions the same thing happens.. i noticed when i disable “stretch section” it will not jump around when scrolling..i also noticed when i select “elementor canvas” on template for page attributes then it will not jump around either, but problem then is that the menu is missing. please see the link i provided.. cant seem to figure it out..i have disabled all plug ins and this issue still persists.. i also narrowed it down to selecting “strech section” which causes this issue.. not sure why.. i disabled animations.. no change.
    Thank you in advance for a great plug in..

    here is a video of the problem – https://youtu.be/tgnHCrvhDcE

    • This topic was modified 3 years, 1 month ago by noob101.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,

    Try the following steps:

    Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).

    If this didn’t help, switch your theme (temporarily) and see if it makes any difference.`

    Thread Starter noob101

    (@noob101)

    Hello!
    Thanks for getting back so quickly.
    I tried all of the following. I changed the theme – and even with the 2021 default theme – the error was still there.. then i cleared out all the caches as mentioned.. server etc.. and still problem persists.

    I also duplicated the page – and the page duplicate has the same issue.. as mentioned.. when the stretch section is enabled this problem occurs..

    but when i disable it. it goes away.. there must be something conflicting.. but not sure because i have disabled all plugins .. except elementor..

    Hi,

    Thank you for the update.

    Did you try to create a duplicate section for mobile view and set it hidden to the desktop so you can edit them separately?
    Or the stretch section is needed for the mobile view as well?

    Thread Starter noob101

    (@noob101)

    I needed a stretch section for mobile.. i also found out if include a “spacer” element at 0 pixels in the section above then it fixes the section below from jump scrolling.. not sure why though

    Please disable your experiments that are not stable. It may be caused by Improved Assets loading or improved CSS loading.

    @noob101

    Thread Starter noob101

    (@noob101)

    HI..that didnt seem to work.. i found that stretch section is the culprit.. i have disabled all plugins.. i have changed theme to default wordpress theme.. … but it has something to do with stretch section.. anyways thank you for your help..

    Hi, apologies it didn’t work.

    We have checked this and it seems like a bug. May opt to visit our Github account where you may get in contact with a member of our development team to query this with.

    Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.

    Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘When ‘Stretch Section’ enabled causes mobile vertical scroll to be jumpy’ is closed to new replies.