• Resolved slsweb

    (@slsweb)


    I am currently testing and when I click sign up and fill out the form for a task, my sign up is not showing up in the backend and updating in the frontend. Is there a setting I am missing?

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author DBAR Productions

    (@dbar-productions)

    Your wording is not clear, is it not showing up in either the backend or frontend? Or is it showing on the frontend, but not in the backend?

    Are you getting a confirmation email of the signup?

    If the signup is not showing on both the frontend and backend, then you may want to check your server error logs to see if there are any server errors at the time of the signup.

    If it’s only on the backend that it is not showing, it could be a browser caching thing, and you can hold shift and reload the page a few times to try to clear the browser cache. If the date has already passed, then it won’t show on the backend unless you make sure to check the checkbox for Show Expired Tasks? in the main settings, and also make sure the checkbox that says Automatically clear expired signups? is NOT checked (it will delete signups automatically when the date is past to keep your database size under control).

    Plugin Author DBAR Productions

    (@dbar-productions)

    Also make sure to thoroughly read the documentation here:
    https://stephensherrardplugins.com/docs/pta-volunteer-sign-up-sheets-documentation/

    Thread Starter slsweb

    (@slsweb)

    Here is my sign up board. Is this the correct flow? I am just not sure if its suppose to go to the contact form and not have the contact preselected.
    https://southloopschool.org/volunteer-opportunities/

    Plugin Author DBAR Productions

    (@dbar-productions)

    Yes, that’s not correct.

    Did you select the correct page in the general settings to be the volunteer-opportunities page? Or did you somehow set that to be the volunteer-board page? The page you set in the general settings is the page it will redirect to you when click a signup link. I think you have it set to the contact form /volunteer-board page.

    Thread Starter slsweb

    (@slsweb)

    I’ve read the documentation but unsure if spots are automatically filled or will an email be sent to the chair and the chair would have to manually assign the spots? If automated, this is where I am having issues with.

    Plugin Author DBAR Productions

    (@dbar-productions)

    Please check your settings for selecting the page for the main volunteer page, as I mentioned in the previous reply.

    It is automatic when someone signs up. Nobody needs to review or approve, but admin can clear signups.

    Thread Starter slsweb

    (@slsweb)

    Ok, I’ve set it to volunteer opportunities page but nothing shows up when I click the sign up link. I really want this to work so I can get the volunteer coordinator to buy off on it so I can add some extensions. Thanks!

    https://southloopschool.org/volunteer-opportunities

    Plugin Author DBAR Productions

    (@dbar-productions)

    Sorry, I was out for a few hours, but I guess you got it figured out, based on the other thread you replied to.

Viewing 8 replies - 1 through 8 (of 8 total)
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