when saving, it restarted all the votes to zero

  • Resolved Richard-Sosa

    (@richard-sosa)


    6 years, 3 months ago

    When creating a survey and putting it into operation, everything went fine, until I had to change the title of it, when saving it, it restarted all the votes to zero. Is that normal?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello Dear Richard-Sosa.

    Sorry for bothering. Well, we think so. If you make a change and if you changeing the name, then you need to start from scratch. You do not want that it to come through?

    Thank You.

    Thread Starter Richard-Sosa

    (@richard-sosa)

    I get it! although in this particular case, the error was in the title of the survey, a word was misspelled, and when corrected, it restarted to zero. The idea in this case was not to do a new survey. Thank you!

    Plugin Author totalsoft

    (@totalsoft)

    Dear Richard-Sosa.

    Thanks for the answer. Well, we understand. But if you making a changes there it understands that the change is made. For this you can change the results of the votes.

    Do you have any more questions? Can we help?

    Thank You.

    Thread Starter Richard-Sosa

    (@richard-sosa)

    No, thank you very much for the prompt response. It is an excellent product

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘when saving, it restarted all the votes to zero’ is closed to new replies.